FAQs

For any assistance, you can reach out to our customer service team at williamroylance2@gmail.com. We're always here to help.

Shipping

We proudly offer worldwide shipping. Please note that while we aim to process orders swiftly, any changes or cancellations must be requested within 12 hours of placing your order. Beyond this window, we cannot guarantee adjustments, but you may return the order for a full refund once received.

Payments

Our payment options include all major credit cards (VISA, Mastercard, AMEX) and PayPal. Orders are typically processed within 1-3 business days, Monday through Friday, with additional time required during holidays and sale periods. You can expect your order to arrive within 1-2 weeks.

Returns

To return an item, contact us at williamroylance2@gmail.com. If you receive a defective, incorrect, or damaged item, please provide your order number and photos of the merchandise. We will address the issue promptly.

Refunds

Refunds will be processed back to your original payment method. For credit or debit card payments, refunds will be issued within 7-10 business days after we receive the returned item or cancellation request. For further details, please consult your bank or credit card issuer.